Shipping policy

2. Shipping Policy

Free worldwide shipping We offer free standard shipping on all orders, worldwide.

Processing & delivery Orders are processed within 1–3 business days. Estimated delivery is typically 8–9 business days after dispatch, though this can vary by destination, carrier, and customs clearance during busy periods. Orders ship from our fulfillment center via our shipping partners.

Tracking You'll receive a tracking number by email once your order ships.

Customs, duties & import taxes For international orders, any customs duties, import taxes, or fees charged by your country are the customer's responsibility and are not included in the product or shipping price. Please check your local import rules before ordering.

Address accuracy Please make sure your shipping address is correct at checkout. We can't be responsible for orders delayed or lost due to an incorrect or incomplete address.

Lost or stuck shipments If your tracking hasn't updated or your order hasn't arrived in a reasonable time, email renovyxlabs@gmail.com and we'll help track it down.